Aquietdeskfor
loud,urgent
phoneproblems.
Nexus is a self-service unlock portal for resellers, technicians, and busy counters. You order an unlock, an iCloud removal, an FRP bypass — we hand it off to DhruFusion and watch it land. No drama. No chasing.
T-Mobile USA · network unlock
The portal’s working menu.
Two service tracks. One portal. Everything below is live, priced final, and synced automatically from upstream — when an operator drops support, the line disappears from this page.
iPhone iCloud Clean Removal
Most orderedall models · clean status only
Samsung S24 · T-Mobile USA
network unlock · all variants
iPhone premium check
GSX · blacklist · sim-lock · warranty
Carrier unlock · universal
AT&T · Verizon · EE · Vodafone
Sprint USA premium unlock
all models · including blacklisted
5 entries shown · roughly 200+ live in the full catalog
Open the full catalogHow a job moves through the desk.
Seven steps, observed honestly. Nothing here is theatrical — these are the actual transitions a docket passes through, with the actual log lines that get written.
Open account
Email + password. Wallet is provisioned the moment you confirm. No gatekeeping, no sales call.
$ # open account POST /api/auth/register → 201 created · wallet#created · ledger initialized
Top up wallet
Submit a top-up request. Admin approves. Balance lands in your ledger as an immutable TOPUP entry.
$ # top up wallet wallet.topup approved · LedgerType=TOPUP · amount=$50.00 · balance=$50.00
Pick a service
Browse the catalog. Each line is annotated with required fields, delivery window, final price.
$ # pick a service GET /api/services/catalog?status=ACTIVE → 47 entries · cached 60s · grouped by category
Submit the docket
Fill device details + the fields the service asks for. Wallet is debited atomically. Order is created PENDING.
$ # submit the docket POST /api/imei/orders → 201 · status=PENDING · wallet debited · idempotency lock 5m
Hand off to upstream
We POST placeorder to DhruFusion. Their reference ID is stored as referenceId.
$ # hand off to upstream POST {host}/api/index.php action=placeorder → 200 · ID=987654 · status→SUBMITTED
Polling cadence
Background worker visits the upstream every 60 seconds for SUBMITTED + IN_PROCESS orders.
$ # polling cadence cron · poll-imei-orders · batch=10 · throttle=1s · 4 changed · 6 unchanged
Resolution
SUCCESS → result code lands on your dashboard. REJECTED → wallet auto-credited as REFUND.
$ # resolution order.status_changed → SUCCESS · code set · notify(user) · activity logged
The desk in four figures.
Six things we won’t compromise on.
Auto-refund, by default
01When the upstream returns REJECTED, the desk credits your wallet within seconds. No tickets. No chasing. The ledger writes the entry before you finish reading the rejection note.
60-second cadence
02A worker visits the upstream every minute, in batches of ten, with a one-second throttle between requests.
Wallet ledger
03Every TOPUP, PAYMENT, REFUND saved immutably with timestamp.
Auto-sync upstream
04When the supplier drops a service, our catalog drops it. When their balance dips, we alert.
Tight by design
05- · bcrypt · rounds 12+
- · API keys encrypted at rest
- · RBAC enforced (middleware + handler)
- · activity log on every sensitive action
Stale order watcher
06Anything stuck longer than 72h gets flagged for human review. No order disappears in silence.
Admin dashboard
07Success rate, average delivery, supplier balance, pending count — at a glance, in one panel.
What the resellers say.
People in different cities, asked the same thing. We didn’t edit. The italic emphasis is theirs.
The auto-refund is the part that surprised me. I’ve had four rejections this month and the wallet credited every time before I even refreshed.
“I trained a new staff in fifteen minutes. The dashboard reads itself.”
“Sync from upstream is the underrated feature. No ghost listings, no embarrassed refunds.”
“I run an iCloud-heavy shop. The success rate panel is what convinced my partner to migrate.”
“Every wallet transaction is in the ledger. I close my books on the 1st in twenty minutes.”
Things people always ask.
Common questions, answered plainly. If yours isn’t here, support replies in under five minutes during working hours.
Open the support deskNo. The portal handles the upstream connection. You register, fund your wallet, and submit dockets.
Yourfirst
docketcanland
beforeyourcoffee
goescold.
Free to register. Top up from $1.00. Wallet activates the moment your top-up clears. The first order can ship before you finish your second sip.